Return Policy

Your purchase is protected (money back guarantee) if:

- We sent the wrong item;

- You received a broken item, or the quality of the products is poor/defective.

Returns & exchanges

Due to the character of the item (custom made), returns and exchanges are Not accepted. 

 

But please contact me if you have problems with your order.

The following are NOT covered by our Return Policy:

 - You chose the wrong size/style tag;

- You chose the wrong type/font/accessories;

- You entered wrong Name and/or Phone number;

- Products are damaged by misuse, mishandling, or poor maintenance.